Customer service
Customer service
What does the term 'Knock Off', abbreviated as KO, mean?
At Lureparts.nl you will find the designation "" for some products" KO against.KO stands for knock-off: an imitation product that is similar in form and function based on a well-known lure design, but not produced by the original brand.
These products are no original brand products and have no official brand connection.
What is a knock-off lure blank?
A knock-off lure blank is a unprocessed bait body that is intended for:
- custom lure building
- own paint jobs
- adjustments and experiments
- hobby and small-scale use
The blanks are supplied without finishing, so you can fully customize them to your own wishes.
Why does Lureparts.nl sell KO blanks?
Lureparts.nl focuses on custom lure builders. KO blanks allow you to:
- popular designs to use as a basis
- to create unique colors and finishes yourself
- to build without the cost of an original brand product
- to learn, test and develop
Transparency is paramount: Each KO product clearly states that it is not an original brand product.
Are KO products allowed?
Yes, because the KO blanks that Lureparts offers:
- are sold as unprocessed blanks
- become not sold as original product
- wear no brand logos
- are clearly indicated as KO / knock-off
Responsibility for further finishing and use lies with the end user.
How do you recognize a KO product on Lureparts.nl?
- KO is clearly stated in the product title
- The product description states that the not an original brand product is
- At the bottom of the page there is a fixed KO explanation
This way you always know exactly what you're buying. If you have any questions about this, please let us know at info@lureparts.nl
Payment options
Do you do internet banking at ABN AMRO, ASN Bank, Friesland Bank, ING, Knab, Rabobank, SNS Bank, SNS Regio Bank or Triodos Bank? Then you have access to iDEAL, the easiest way to pay on the internet. iDeal payments at Lureparts are handled by the Online Payment Provider Mollie.
Why should you choose iDEAL?
- You pay quickly, simply and securely online via your own bank.
- You don't need any special software to use iDEAL.
- Paying with iDEAL is always completely free at Lureparts.
At Lureparts, MasterCard and Visa credit cards are more than welcome.
Why choose to pay by credit card?
- Paying by credit card is always completely free at Lureparts.
- Your credit card details are sent and processed securely via Mollie's secure website.
At Lureparts you can pay via PayPal. You can use a PayPal account as your digital wallet. A safe and convenient place where you can store and easily use your payment methods. You no longer have to remember your credit card details or search for your random reader. All you need is your email address and PayPal password. You can find more information on the Paypal website.
Why choose to pay with PayPal?
- Paying with PayPal is always completely free at Lureparts.
- You can make secure purchases without providing your credit card number or financial information.
 How can you pay with PayPal at Lureparts?
- Place a product in your shopping cart and click on order.
- Select Paypal at the 'payment method' step.
- You will be redirected to the Paypal website.
- Log in with your PayPal account.
- Confirm payment.
No longer applicable
Paying in advance means that you transfer the outstanding order amount to Lureparts' bank account after entering your order. When transferring manually, always state the order number from your order confirmation.
Our account information:
Lureparts.nl IBAN: NL96RABO0384830986
Payment in advance is not the fastest way of payment. Therefore, please take into account a transfer time of one to three working days. As soon as we have received payment, we will ship the order the same day.
Why should I choose prepayment?
- Paying in advance is safe and does not entail any additional costs.
- Canceling an order is easy. Please contact our customer service for this.
If for any reason your payment is not accepted by our system, or you have other questions about payment, email us at info@lureparts.nl or call: 0647965093.
Dispatch
We do everything we can to pack your order as carefully as possible. We pack loose parts in zip-lock bags so that they stay together.
Most orders are shipped in American Folding Boxes and letterbox packages.
We use different shipping rates. Above €75 it will be shipped free of charge within the Netherlands.
Calculate the shipping costs in advance by placing the product of your choice in the shopping cart and clicking on 'view & edit cart'.
There you can then see the expected shipping costs for your order.
Delivery / Returns / Complaints
We generally ship our packages with POSTnl. We also use DPD, DHL, and UPS through the 'SENDCLOUD' / 'MONTA' portals. You will always receive a tracking code from them.
Entrepreneurs within the EU (the Netherlands excluded) can pay with us without VAT. We would like to receive the VAT identification number. Please contact us for this info@lureparts.nl
If the order has not been delivered in full, this may have 2 causes:
- The order has been sent as a partial delivery. The rest is then on backorder (BO) and usually follows within a few weeks. If it concerns a partial delivery, this will always be clearly communicated.
- We made a mistake when packing. Please contact us via email info@lureparts.nl and we will send the missing item(s).
Our delivery times depend on the chosen payment method and are basically as follows:
- Order paid with Ideal / Paypal / Credit card: Delivery time is 2 working days. So ordered today, delivered the day after tomorrow.
- Order paid by paying in advance with a transfer / internet banking: Delivery time is usually 3 working days.
Orders placed on Friday will be processed on Monday. During our holidays, orders are only processed once a week. This is usually on Wednesday.
Due to (unforeseen) circumstances, the above guidelines may occasionally be deviated from. If you would like to be certain about the delivery time of your order, please contact us info@lureparts.nl
You can always return the ordered items within 14 days of the delivery date. Even if there is nothing wrong with the items. The shipping costs for returns are at your own expense.
If you terminate the agreement, you can use it withdrawal form. Please send this completed form along with the items. After receipt, we will refund the purchase price and the calculated shipping costs.
Complaints can be submitted by email to info@lureparts.nl. This will be done in accordance with article 14/15 of our Terms and Conditions be dealt with.
If this does not lead to a solution, you can register your dispute for mediation via WebwinkelKeur.
From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.”
EN 
NL 
DE 
FR 
IT